Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

trying to up date firefox, can not connect to update server??

more options

every time I open the browser it prompts me to update, I click on the update message and a window appears, showing a progress bar, under the bar it says connecting to update browser, it never connects ?? Otherwise I can connect any where I like the browser is fast and flawless and I love it. This a new MAC. I have also tried to to update by going to the mozilla site and checking for updates and then clicking on the update, but end with the same result.

every time I open the browser it prompts me to update, I click on the update message and a window appears, showing a progress bar, under the bar it says connecting to update browser, it never connects ?? Otherwise I can connect any where I like the browser is fast and flawless and I love it. This a new MAC. I have also tried to to update by going to the mozilla site and checking for updates and then clicking on the update, but end with the same result.

Valgt løsning

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.

Læs dette svar i sammenhæng 👍 0

Alle svar (2)

more options

Valgt løsning

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.