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deleting messages in Thunderbird

  • 2 svar
  • 1 har dette problem
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  • Seneste svar af amalia2014

amalia2014
amalia2014
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I use Thunderbird on Windows 7 but my employer (who won't support Thurderbird) use Outlook instead. I recently started having the following problem: I delete messages in Thunderbird (i.e. I put them in Trash and then empty trash) but they do not get deleted from my email account, so I still see them in Outlook until I delete them there too. Obviously I cannot keep doing both and my mailbox gets full in a matter of months! I have not changed any settings in Thunderbird, and have already tried deleting my Trash folder in case it was corrupted (I use imap, so it got reinstated automatically). Any suggestions as to what may be causing this glitch?

I use Thunderbird on Windows 7 but my employer (who won't support Thurderbird) use Outlook instead. I recently started having the following problem: I delete messages in Thunderbird (i.e. I put them in Trash and then empty trash) but they do not get deleted from my email account, so I still see them in Outlook until I delete them there too. Obviously I cannot keep doing both and my mailbox gets full in a matter of months! I have not changed any settings in Thunderbird, and have already tried deleting my Trash folder in case it was corrupted (I use imap, so it got reinstated automatically). Any suggestions as to what may be causing this glitch?

Alle svar (2)

user01229325
user01229325
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What happens if you Compact your Trash folder after deleting the messages. In Thunderbird the delete function only marks the message for deletion and hides it. Compacting removes it. Right click the folder and select Compact.

amalia2014
amalia2014 Spørgsmålsstiller
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Sorry, didn't work. I still see in Outlook all the deleted messages.