Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Firefox crashes

  • 2 svar
  • 2 har dette problem
  • 3 visninger
  • Seneste svar af Drylin

Drylin
Drylin
more options

Whenever I open Firefox, I get a box that says this:


"Well, this is embarrassing. Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page. You can try: 

   Removing one or more tabs that you think may be causing the problem
   Starting an entirely new browsing session"

Regardless of what option I choose, when I open a new tab, Firefox crashes. I have removed and re-installed twice. This all began when I was trying to use Yahoo Mail. Safe mode doesn't help at all. Here is the code from my latest crash:

bp-c6cbbe5d-a5c9-4ebb-8953-fc3702150408

Whenever I open Firefox, I get a box that says this: "Well, this is embarrassing. Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page. You can try: Removing one or more tabs that you think may be causing the problem Starting an entirely new browsing session" Regardless of what option I choose, when I open a new tab, Firefox crashes. I have removed and re-installed twice. This all began when I was trying to use Yahoo Mail. Safe mode doesn't help at all. Here is the code from my latest crash: bp-c6cbbe5d-a5c9-4ebb-8953-fc3702150408

Alle svar (2)

the-edmeister
the-edmeister
  • Moderator
more options

Are you using Comodo Internet Security 5.12 or below? That appears under Related Bugs for that crash report.

Drylin
Drylin Spørgsmålsstiller
more options

I do have Comodo Firewall, but it is version 8.something, and disabling it does not solve the problem.