Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Pop up 'Firefox Setup Stub 37.0.1 exe' won't go away!

  • 4 svar
  • 2 har dette problem
  • 2 visninger
  • Seneste svar af cor-el

Michelle389
Michelle389
more options

I have recently done a factory reset on my laptop. I have reinstalled Firefox but I keep getting a pop up box 'Firefox Setup Stub 37.0.1 exe' everytime FF opens. I download it, it executes, FF opens and the pop up comes back again. I have uninstalled and tried again but the same thing happens. It's getting really annoying everytime I open the internet and get this darn box! Any suggestions?!

I have recently done a factory reset on my laptop. I have reinstalled Firefox but I keep getting a pop up box 'Firefox Setup Stub 37.0.1 exe' everytime FF opens. I download it, it executes, FF opens and the pop up comes back again. I have uninstalled and tried again but the same thing happens. It's getting really annoying everytime I open the internet and get this darn box! Any suggestions?!

Alle svar (4)

christ1
christ1
  • Top 25 Contributor
more options

Is it possible you run the installer every time instead of the installed program? Check the target of your Firefox shortcut.

Michelle389
Michelle389 Spørgsmålsstiller
more options

I've checked the target - its Firefox.exe.....

christ1
christ1
  • Top 25 Contributor
more options

What's the full path to 'Firefox.exe'? Do you still have the stub installer on your disk?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check the home page setting to make sure that you do not have a page included that tries to download Firefox:

  • Tools > Options > General > Startup: Home page

Firefox supports multiple home pages separated by '|' (pipe) symbols.

You can check for problems with the sessionstore.js file in the Firefox profile folder that store session data.

Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost and you will have to recreate them (make a note or bookmark them if possible).