Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Firefox crashes

  • 1 svar
  • 2 har dette problem
  • 65 visninger
  • Seneste svar af cor-el

more options

I can't open Firefox. When I try, I get the error message, "The application had a problem and crashed. Unfortunately, the crash reporter is unable to submit a report for this crash. Details: the application did not identify itself."

The ID of the last crash report, which was sent on 5-5-15, was bp-d94f2d7c-ba7f-4b4a-8eff-137bd2150505.

Thank you for your help!

I can't open Firefox. When I try, I get the error message, "The application had a problem and crashed. Unfortunately, the crash reporter is unable to submit a report for this crash. Details: the application did not identify itself." The ID of the last crash report, which was sent on 5-5-15, was bp-d94f2d7c-ba7f-4b4a-8eff-137bd2150505. Thank you for your help!

Valgt løsning

You can check if you can start Firefox in Safe Mode by holding down the Shift/Options key.


The crash report is a hang in the Shockwave Flash plugin.

  • Firefox 37.0.2 Crash Report [@ hang | WaitForMultipleObjectsEx | RealMsgWaitForMultipleObjectsEx | MsgWaitForMultipleObjects | F_1152915508___________________________________ ]

You can check for problems with current Shockwave Flash plugin versions and try this:

See also:

Læs dette svar i sammenhæng 👍 1

Alle svar (1)

more options

Valgt løsning

You can check if you can start Firefox in Safe Mode by holding down the Shift/Options key.


The crash report is a hang in the Shockwave Flash plugin.

  • Firefox 37.0.2 Crash Report [@ hang | WaitForMultipleObjectsEx | RealMsgWaitForMultipleObjectsEx | MsgWaitForMultipleObjects | F_1152915508___________________________________ ]

You can check for problems with current Shockwave Flash plugin versions and try this:

See also:

Ændret af cor-el den