Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

How long will my sync data be kept for?

  • 2 svar
  • 1 har dette problem
  • 1 visning
  • Seneste svar af cor-el

more options

Hi Please can you tell me if all my sync data will be retained indefinitely? I have had problems with my PC recently, have not logged in to firefox for a few months, I'm getting that anxious that all my sync data will be deleted from the server. I have been able to copy my profile folder. The other issue may not be able to retrieve my sync data login password from old PC, my understanding is that if I need to reset password, will lose all sync data. Please can you help

Thanks Shaun

Hi Please can you tell me if all my sync data will be retained indefinitely? I have had problems with my PC recently, have not logged in to firefox for a few months, I'm getting that anxious that all my sync data will be deleted from the server. I have been able to copy my profile folder. The other issue may not be able to retrieve my sync data login password from old PC, my understanding is that if I need to reset password, will lose all sync data. Please can you help Thanks Shaun

Valgt løsning

According to https://blog.mozilla.org/services/2014/04/30/firefox-syncs-new-security-model/:

Sync isn’t designed as durable, long-term storage, so if you haven’t accessed it in a year, there’s a chance that your Sync data has been wiped.

From what I've read, I don't think resetting your password should cause you to lose sync data, but changing your sync key will.

Læs dette svar i sammenhæng 👍 0

Alle svar (2)

more options

Valgt løsning

According to https://blog.mozilla.org/services/2014/04/30/firefox-syncs-new-security-model/:

Sync isn’t designed as durable, long-term storage, so if you haven’t accessed it in a year, there’s a chance that your Sync data has been wiped.

From what I've read, I don't think resetting your password should cause you to lose sync data, but changing your sync key will.

more options

The Sync key is derived from the password that you use to sign in to the Firefox account, so you will lose your data if you do not remember the password and have to reset it.