Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

when i open a link on xfinity.com i get placeholders instead of icons of different functions, ie, share, etc. WHY?

  • 1 svar
  • 1 har dette problem
  • 38 visninger
  • Seneste svar af cor-el

KokiFrog
KokiFrog
more options

"http://my.xfinity.com/?cid=customer" is my home page; opens fine. But when I open a newslink from the homepage, I got to the page fine, but it doesn't finish loading. The wheel in the address tab just keeps spinning. And, I get "placeholders" instead of icons for mail, twitter, facebook, etc.... or for play or stop in the videos. I'm using FFx v39.0 on a MAC 27 running Maverick 10.9.5. (PS I hate Yosemite). this problem doesn't exist in Safari. Is there an incompatibility issue with Xfinity and FFx?

"http://my.xfinity.com/?cid=customer" is my home page; opens fine. But when I open a newslink from the homepage, I got to the page fine, but it doesn't finish loading. The wheel in the address tab just keeps spinning. And, I get "placeholders" instead of icons for mail, twitter, facebook, etc.... or for play or stop in the videos. I'm using FFx v39.0 on a MAC 27 running Maverick 10.9.5. (PS I hate Yosemite). this problem doesn't exist in Safari. Is there an incompatibility issue with Xfinity and FFx?

Valgt løsning

Missing icons are usually supplied by a font that is downloaded from the server (@font-face) as you might see by little boxes that show the hex code of the characters instead. If you have a font installed that covers this Unicode range then you may see a real (CJK) character and not the little box with the CSS code.

Make sure that you allow pages to choose their own fonts.

  • Firefox > Preferences > Content : Fonts & Colors > Advanced: [X] "Allow pages to choose their own fonts, instead of my selections above"

You can check the gfx.downloadable_fonts.enabled pref on the about:config page and make sure that it is set to true (if necessary double-click the line to toggle its value).

Læs dette svar i sammenhæng 👍 0

Alle svar (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Valgt løsning

Missing icons are usually supplied by a font that is downloaded from the server (@font-face) as you might see by little boxes that show the hex code of the characters instead. If you have a font installed that covers this Unicode range then you may see a real (CJK) character and not the little box with the CSS code.

Make sure that you allow pages to choose their own fonts.

  • Firefox > Preferences > Content : Fonts & Colors > Advanced: [X] "Allow pages to choose their own fonts, instead of my selections above"

You can check the gfx.downloadable_fonts.enabled pref on the about:config page and make sure that it is set to true (if necessary double-click the line to toggle its value).