Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Playing a vid on Facebook, all I get is a green screen?

jc6828
jc6828
more options

Windows 10 build 10162 Firefox 39 Flash18.0.0.209 Some videos play fine but others just say they are playing and show the progress bar moving but all I get is a green screen.

Windows 10 build 10162 Firefox 39 Flash18.0.0.209 Some videos play fine but others just say they are playing and show the progress bar moving but all I get is a green screen.

Alle svar (2)

guigs
guigs
more options

Can you please provide example urls for videos to further investigate why this might be happening. Thank you.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

YouTube now mostly serves Firefox users an HTML5 player, but the right-click context menu allows you to distinguish the two. If you right-click the green player, can you confirm it is Flash?

If so, it sounds like a longstanding problem with a simple workaround: right-click the media and choose Settings, then the first mini-tab and uncheck the box to use hardware acceleration

More information in this support article from Adobe: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues

Any improvement?