We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Can I retreive my email from Thunderbird after doing a factory reset on my laptop

  • 1 svar
  • 1 har dette problem
  • 1 visning
  • Seneste svar af christ1

mztnslim24
mztnslim24
more options

After upgrading to Windows 10 my programs & laptop where not operating correctly so I recently did a Factory reset on my laptop. In order to go back to my previous Windows 8. I used Thunderbird for my emails and created many archived folders. Is there any way for me to get all those emails/folders loaded back into Thunderbird on to my laptop?

After upgrading to Windows 10 my programs & laptop where not operating correctly so I recently did a Factory reset on my laptop. In order to go back to my previous Windows 8. I used Thunderbird for my emails and created many archived folders. Is there any way for me to get all those emails/folders loaded back into Thunderbird on to my laptop?

Alle svar (1)

christ1
christ1
  • Top 25 Contributor
more options

You'd need a backup of your Thunderbird profile folder. Whether you created one or whether one has been created automatically prior to 'factory reset' (whatever that means) I don't know. My best guess is the answer to both is 'no'.