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Firefox and chrome not working.

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I have installed firefox and chrom but they don't seem to work. I use windows 8 and haven't updated it. I also checked firewall and disabled it temporarily but no use. Any advices? Also, there is no internet issue.

I have installed firefox and chrom but they don't seem to work. I use windows 8 and haven't updated it. I also checked firewall and disabled it temporarily but no use. Any advices? Also, there is no internet issue.

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