Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Thunderbird is not responding and I can't force quit using task manager (win7) UNSOLVED

  • 4 svar
  • 1 har dette problem
  • 1 visning
  • Seneste svar af Wayne Mery

drabromeo
drabromeo
more options

I'm trying to send a somewhat large file as an attachment. Thunderbird gets hung up and stops responding. I tried force quitting from task manager (both the software and the process) and it won't quit. Short of unplugging the computer, how do I get Thunderbird to quite?

I'm trying to send a somewhat large file as an attachment. Thunderbird gets hung up and stops responding. I tried force quitting from task manager (both the software and the process) and it won't quit. Short of unplugging the computer, how do I get Thunderbird to quite?

Ændret af Wayne Mery den

Alle svar (4)

christ1
christ1
  • Top 25 Contributor
more options

What is your anti-virus software?

drabromeo
drabromeo Spørgsmålsstiller
more options

I use Malabytes anti-virus. Have used for awhile and never had this problem.

christ1
christ1
  • Top 25 Contributor
more options

Try to start *Windows* in safe mode with networking enabled. - Win10 http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10#v1h=tab01 - Win8 http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode - Win7 http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/en-US/kb/safe-mode

Does the problem go away?

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

drabromeo

You haven't updated in a while. We'd like to know what helped you.

Let us know what works??