Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

I keep getting the following pop-up: https://ahteetgv-europe.org/a5d5d96c0b4e1fcf815594cc26ed6b02.html. Is the for real or a hoax? My AV warns me unsafe

  • 2 svar
  • 2 har dette problem
  • 65 visninger
  • Seneste svar af Gregg19809

Gregg19809
Gregg19809
more options

Hello all at Mozilla. Happy New Year. !!!!!!

While surfing, the a window pop up (with pop-up disabled) and tells me my "network is infected" and to download the Firefox Patch. This is the URL that it comes from:

https://ahteetgv-europe.org/a5d5d96c0b4e1fcf815594cc26ed6b02.html 

Since I did not see any mention of Mozilla or Firefox in the URL, I didn't trust it.

My AVG program warned me that it was dangerous

Hello all at Mozilla. Happy New Year. !!!!!! While surfing, the a window pop up (with pop-up disabled) and tells me my "network is infected" and to download the Firefox Patch. This is the URL that it comes from: https://ahteetgv-europe.org/a5d5d96c0b4e1fcf815594cc26ed6b02.html Since I did not see any mention of Mozilla or Firefox in the URL, I didn't trust it. My AVG program warned me that it was dangerous

Valgt løsning

If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware.

  • Only update Firefox via "Help > About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
  • Plugins should only be updated via the plugin itself or by visiting the home page of the plugin.
Læs dette svar i sammenhæng 👍 3

Alle svar (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Valgt løsning

If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware.

  • Only update Firefox via "Help > About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
  • Plugins should only be updated via the plugin itself or by visiting the home page of the plugin.
Gregg19809
Gregg19809 Spørgsmålsstiller
more options

Cor-el, Thanks for the quick response. i hope that it might keep other people out of trouble.

Gregg Wilmington, DE