Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

How can Iremove your donation request on my home page?

  • 4 svar
  • 3 har dette problem
  • 12 visninger
  • Seneste svar af biotext

more options

I made a donation to Mozilla but the request for donations still appears on my home page every time I open up Firefox

I made a donation to Mozilla but the request for donations still appears on my home page every time I open up Firefox

Valgt løsning

Are you running Firefox in private browsing mode?

You posted with a user agent for a desktop Firefox version on Mac.

Can you confirm that this is a bout Firefox on a desktop computer?

Læs dette svar i sammenhæng 👍 2

Alle svar (4)

more options

Is this on your Mac? (Currently this post was slotted under iPad/iPhone; a moderator can move it for you.)

The payment processing site does not share data back to your browser, so you need to close that ad manually. You should find a close button to the upper right of the ad. I have attached a screen shot illustrating. It took me 3 tries, but I don't know whether that is typical.

more options

I clicked on the x icon on the upper right-hand corner of the ad - to no avail. It does not go away.

I would appreciate it if you could figure out how to get rid of this.

more options

Valgt løsning

Are you running Firefox in private browsing mode?

You posted with a user agent for a desktop Firefox version on Mac.

Can you confirm that this is a bout Firefox on a desktop computer?

more options

Magic! The issue has been resolved. Thanks!