Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

After pressing "Remove All" cookies, under both "privacy" and "history", one cookie will not delete. What is the problem?

  • 3 svar
  • 2 har dette problem
  • 2 visninger
  • Seneste svar af cor-el

ayema
ayema
more options

Through "preferences", I went to "privacy", then "remove individual cookies", then "Remove All". All of them were deleted except one. I tried again and the same thing happened. Then, returning to "privacy", I went to "history" and to "Firefox will: use custom settings for history". Then, to "Show Cookies". The same cookie screen appeared, again clicked "Remove All", and the same cookie continues to remain. I then typed the name of the cookie site into "search" at the top, and another cookie appeared with the same site name but a different cookie name. Clicked "Remove All", again, and still both remain and will not delete.

What is the problem? Why can I not delete this cookie? Is it a bug?

Through "preferences", I went to "privacy", then "remove individual cookies", then "Remove All". All of them were deleted except one. I tried again and the same thing happened. Then, returning to "privacy", I went to "history" and to "Firefox will: use custom settings for history". Then, to "Show Cookies". The same cookie screen appeared, again clicked "Remove All", and the same cookie continues to remain. I then typed the name of the cookie site into "search" at the top, and another cookie appeared with the same site name but a different cookie name. Clicked "Remove All", again, and still both remain and will not delete. What is the problem? Why can I not delete this cookie? Is it a bug?

Ændret af ayema den

Alle svar (3)

Michal Stanke
Michal Stanke
more options

Hi ayema.

What cookie do you see not deleted (for which site)?

ayema
ayema Spørgsmålsstiller
more options

I used another server and went to websites of the cookie. Then, went to "preferences" and to the page to delete cookies. That site was included and also did not delete immediately. However, after a couple of attempts, it deleted. Then, I returned to Firefox. The cookie was still there. After one attempt to delete, it deleted, and so far has not returned. Strange...but glad that it finally deleted. The site was: answerscloud . com

Could you explain what and why it happened? I'm curious and also want to learn.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If clearing cookies didn't help then it is possible that the cookies.sqlite file in the profile folder that stores the cookies got corrupted.

  • Rename (or delete) cookies.sqlite (cookies.sqlite.old) and if present delete cookies.sqlite-shm and cookies.sqlite-wal in the Firefox profile folder in case cookies.sqlite got corrupted.

You can use this button to go to the current Firefox profile folder: