Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

cannot download new version of firefox

  • 1 svar
  • 2 har dette problem
  • 2 visninger
  • Seneste svar af ideato

mariemconlin
mariemconlin
more options

have tried repeatedly to download latest version of firefox to my macbook pro. will not download

have tried repeatedly to download latest version of firefox to my macbook pro. will not download

Alle svar (1)

ideato
ideato
more options

Hello mariemconlin, probably you mean that you can not update firefox. Please download a new copy of firefox and then install that new copy of firefox, try next steps:

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html (full dmg package)

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

thank you