Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

can't upgrade to lastpass version 3.2.42

  • 1 svar
  • 2 har dette problem
  • 1 visning
  • Seneste svar af cor-el

roger.burgess
roger.burgess
more options

running xubuntu 14.04 Lastpass version is 3.2.21 and I can't upgrade to version 3.2.42 there are two lines on the FireFox Extensions screen: 

   LastPass will be updated after you restart Firefox

and 

   LastPass will be installed after you restart Firefox

yet the LastPass icon is on the toolbar and I can open my vault.. Neither of these lines have any affect.

I have deleted LastPass and reinstalled... not affect I have uninstalled FireFox and reinstalled .... no affect.

running xubuntu 14.04 Lastpass version is 3.2.21 and I can't upgrade to version 3.2.42 there are two lines on the FireFox Extensions screen: LastPass will be updated after you restart Firefox and LastPass will be installed after you restart Firefox yet the LastPass icon is on the toolbar and I can open my vault.. Neither of these lines have any affect. I have deleted LastPass and reinstalled... not affect I have uninstalled FireFox and reinstalled .... no affect.

Alle svar (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that there is a problem with files in the profile folder that store the extensions registry.

Delete the extensions.* files (e.g. extensions.json, extensions.ini, extensions.sqlite) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled or not compatible extensions in "3-bar button/Tools > Add-ons > Extensions" then click the Tools button at the left end of the Search bar to check if there is a compatibility update available.

If this didn't help then delete Add-ons.json and possibly prefs.js in case there is a problem with preferences.

You can use this button to go to the current Firefox profile folder: