Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

My emails are sent but the copy to my "Sent" folder is either extremely slow or I get a message that it has failed and no copy is sent to my Sent folder - why?

jearnold
jearnold
more options

When I click Send, a window pops up saying something like "Copying your message to the Sent folder" and a progress bar appears showing 100% completion. It remains on-screen for several seconds before disappearing. Sometimes, a copy appears in my Sent folder, sometimes TWO copies appear in my Sent folder and frequently, another window pops up saying there was a failure in copying my email to the Sent folder and asking to Retry. If I click Retry, another window pops up to say Copy Failed and no copy is made in my Sent folder. This occurs often and I have the latest of Thurderbird's multiple updates!

When I click Send, a window pops up saying something like "Copying your message to the Sent folder" and a progress bar appears showing 100% completion. It remains on-screen for several seconds before disappearing. Sometimes, a copy appears in my Sent folder, sometimes TWO copies appear in my Sent folder and frequently, another window pops up saying there was a failure in copying my email to the Sent folder and asking to Retry. If I click Retry, another window pops up to say Copy Failed and no copy is made in my Sent folder. This occurs often and I have the latest of Thurderbird's multiple updates!

Alle svar (1)

amanchesterman
amanchesterman
more options

Who is your mail provider? I experience similar behaviour sometimes with Gmail but never with three other providers with whom I have email accounts. I'll watch with interest for a solution to your question!