Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Windows10 Thunderbird update applied at 8am this morning. No password prompt. Cannot send or receive emails

  • 1 svar
  • 2 har dette problem
  • 1 visning
  • Seneste svar af Toad-Hall

TeeBee
TeeBee
more options

Updated to 45.1.1 on Windows 10. Received an email at 7.45- AllOk. Applied update at 8am. No send or receive since. Can log on to webmail and can see emails received since 8am. Am not getting the prompt to enter the password. Progress bar appears- shows movement but then times out and disappears with error message saying unable to connect to pop or smtp server. HELP!!

Updated to 45.1.1 on Windows 10. Received an email at 7.45- AllOk. Applied update at 8am. No send or receive since. Can log on to webmail and can see emails received since 8am. Am not getting the prompt to enter the password. Progress bar appears- shows movement but then times out and disappears with error message saying unable to connect to pop or smtp server. HELP!!

Alle svar (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

If immediately after an update you cannot send nor receive any emails then it it highly likely that your Anti-virus/Firewall product is blocking Thunderbird.

Somehow, the AV/Firewall product has not realised that the Thunderbird update is the same program.

Close Thunderbird. Access your Anti-virus/Firewall product and make sure Thunderbird is selected to be allowed. I use Norton and on one occassion I had to block Thunderbird, ok it, access Norton again, allow it and click on ok's. Restart Thunderbird.