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Firefox crashes

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  • Seneste svar af philipp

michael.alfano
michael.alfano
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Crashes on startup in normal and safe modes. Tried to refresh profile settings (no worky). Tried to create new default profile (no worky).

Crashes on startup in normal and safe modes. Tried to refresh profile settings (no worky). Tried to create new default profile (no worky).

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hi, unfortunately this crash is most likely caused by websense endpoint security software that is running on a device. please make sure that all its components are up-to-date. in case your computer is part of a managed enterprise environment, please get in contact with your it department about this issue again. more information is available in bug 1181091.

in a larger enterprise using the extended support release (esr) version of firefox, which receives security updates but feature updates only once every 10 months, might also be a better option compatibility-wise: https://www.mozilla.org/en-US/firefox/organizations/faq/

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michael.alfano
michael.alfano Spørgsmålsstiller
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Crash ID: bp-fecc700e-a451-4a74-8152-067a72160720

philipp
philipp
  • Moderator
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Valgt løsning

hi, unfortunately this crash is most likely caused by websense endpoint security software that is running on a device. please make sure that all its components are up-to-date. in case your computer is part of a managed enterprise environment, please get in contact with your it department about this issue again. more information is available in bug 1181091.

in a larger enterprise using the extended support release (esr) version of firefox, which receives security updates but feature updates only once every 10 months, might also be a better option compatibility-wise: https://www.mozilla.org/en-US/firefox/organizations/faq/