Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Can't change my new tab url after being affected by malware

  • 2 svar
  • 7 har dette problem
  • 1 visning
  • Seneste svar af MCGods

MCGods
MCGods
more options

After getting some malware/adware I am unable to change my new tab url (using addons of any sorts, as firefox doesn't have newtab.url preference anymore). I have run malwarebytes and spyhunter 4 to remove some of the issues (such as changing homepage). However the new tab keeps resetting to stargo123.com. I have also tried refreshing firefox using the troubleshooting, but that didn't help.

After getting some malware/adware I am unable to change my new tab url (using addons of any sorts, as firefox doesn't have newtab.url preference anymore). I have run malwarebytes and spyhunter 4 to remove some of the issues (such as changing homepage). However the new tab keeps resetting to stargo123.com. I have also tried refreshing firefox using the troubleshooting, but that didn't help.

Valgt løsning

Hi, you need to get rid of Stargo, so try these free programs to scan for malware, which work with your existing antivirus software:

Note that not all removal programs will detect all malware, so you may need to run several or all of them.

After removal you may need to reset your home page and search, which you can do by running the add-on SearchReset.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Also check your Firefox Desktop shortcut for corruption: Right click on it > Properties, and in Target, make sure there is no sign of Stargo - if there is, delete Stargo from it, or if it's easier, you can delete and recreate a new shortcut.

Did this fix your problems? Please report back to us. Thank you!

Læs dette svar i sammenhæng 👍 1

Alle svar (2)

Scribe
Scribe
more options

Valgt løsning

Hi, you need to get rid of Stargo, so try these free programs to scan for malware, which work with your existing antivirus software:

Note that not all removal programs will detect all malware, so you may need to run several or all of them.

After removal you may need to reset your home page and search, which you can do by running the add-on SearchReset.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Also check your Firefox Desktop shortcut for corruption: Right click on it > Properties, and in Target, make sure there is no sign of Stargo - if there is, delete Stargo from it, or if it's easier, you can delete and recreate a new shortcut.

Did this fix your problems? Please report back to us. Thank you!

MCGods
MCGods Spørgsmålsstiller
more options

Seems like AdwCleaner did it. Thankyou :)