Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

I migrated my installation from an old hard drive, I have all of my old accounts and email, but cannot get or send new email, never get asked for password.

  • 1 svar
  • 3 har dette problem
  • 1 visning
  • Seneste svar af Zenos

more options

My old laptop died, so I migrated my Thunderbird to a new one. All of my old accounts and email is there, but I cannot get new email or send new email. I never get asked for a password, nor do I see anywhere that I can enter them. I looked at the saved password button in Tools/Options/Security/Passwords, but there are none listed. I even tried changing the password on my email account at the server, but Thunderbird still doesn't ask me for the new one.

My old laptop died, so I migrated my Thunderbird to a new one. All of my old accounts and email is there, but I cannot get new email or send new email. I never get asked for a password, nor do I see anywhere that I can enter them. I looked at the saved password button in Tools/Options/Security/Passwords, but there are none listed. I even tried changing the password on my email account at the server, but Thunderbird still doesn't ask me for the new one.

Alle svar (1)

more options

Try with your OS in its Safe Mode. You may have security software preventing Thunderbird from connecting to the email server. It won't ask for a password until it has actually engaged with the server and started a login process.