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Re-installed windows and couldn't get my synced information, pressed Sync button when logged in, but still nothing. Any help?

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GeoPrey
GeoPrey
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So I have just re-installed my windows 10, installed a fresh Mozilla Firefox version and logged-in into my mozilla account, which I used before when Syncing my information. Since I didn't get back my synced information automatically i pressed Sync button (in Menu), but still nothing happened. How do I get back my Firefox information which I Synced before re-installing windows?

So I have just re-installed my windows 10, installed a fresh Mozilla Firefox version and logged-in into my mozilla account, which I used before when Syncing my information. Since I didn't get back my synced information automatically i pressed Sync button (in Menu), but still nothing happened. How do I get back my Firefox information which I Synced before re-installing windows?

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Paul
Paul
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Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

GeoPrey
GeoPrey Spørgsmålsstiller
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Seburo said

Hi Thank you for your question about the Firefox Sync service. It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service. If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article. If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

I just tried recovering my bookmarks using tutorial in your link, but the problem is it only shows me one backup date and that date is today

GeoPrey
GeoPrey Spørgsmålsstiller
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So no one know how to solve this?

Paul
Paul
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Hi

Without a backup of the data before it was erased, I do not think that we will be able to recover it.