Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

What is "https://info.updaterex.com", it keeps trying to get into my computer on all browsers, my Avast security blocks it, where is it coming frin?

  • 1 svar
  • 1 har dette problem
  • 8 visninger
  • Seneste svar af FredMcD

wurlitzer55
wurlitzer55
more options

I keep getting a "blocked" message from Avast, my internet security provider. Where is this "updaterex.com" malware virus coming from. The other day my girlfriend told me that I was trying to "video call" her on Facebook, I don't know how to do this, I did not do this. It also said that she was trying to "video call" me, she doesn't know how to do this either.

Do I have a virus in my computer? I ran a scan and all the files are ok, no viruses. Why does this bad file keep trying to attack my computer, its scary. It has happened about 12 times already. I want it gone !!

I keep getting a "blocked" message from Avast, my internet security provider. Where is this "updaterex.com" malware virus coming from. The other day my girlfriend told me that I was trying to "video call" her on Facebook, I don't know how to do this, I did not do this. It also said that she was trying to "video call" me, she doesn't know how to do this either. Do I have a virus in my computer? I ran a scan and all the files are ok, no viruses. Why does this bad file keep trying to attack my computer, its scary. It has happened about 12 times already. I want it gone !!

Alle svar (1)

FredMcD
FredMcD
more options

You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.