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lost bookmarks

  • 7 svar
  • 1 har dette problem
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  • Seneste svar af cor-el

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a 5 second power outage fried my allegedly surge-protected laptop. my tech guy installed a new hard drive installed and is running a long long program to recover any data on the old hard drive. so far no luck. bookmarks are stored in one's profile, but all i have now is a new profile---that doesnt do me any good. is there any way to access my old profile and recover my old bookmarks? thank you

a 5 second power outage fried my allegedly surge-protected laptop. my tech guy installed a new hard drive installed and is running a long long program to recover any data on the old hard drive. so far no luck. bookmarks are stored in one's profile, but all i have now is a new profile---that doesnt do me any good. is there any way to access my old profile and recover my old bookmarks? thank you

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If that old hard drive is fried beyond access then I'm afraid that your bookmarks and other personal data is lost if you do not have any backups.

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thank you so much for this information. it helped me to locate my current profile, which is on my new hard drive. but i need my old profile, which evidently perished along with my old hard drive. i was unaware that the profile is stored on ones hard drive---duh. guess im out of luck. but your links will form the foundation of my new bookmarks, so i truly appreciate your taking the time to reply. all the best!

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no, i do not see such a folder on my desktop.

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It is possible that there has been a problem with the profiles.ini file that registers profiles and that a new default profile got created.

You can check that by opening the current profile folder and go up one level.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Do you see only one profile listed?

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\
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thank you for your reply. the only profile i can find is a new profile on this new hard drive. but i need the old profile, which is on my old hard drive---which was damaged by the power surge and replaced. i dont think there is any way to access my old profile short of recovering it on the old hard drive, which i cant do.

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Valgt løsning

If that old hard drive is fried beyond access then I'm afraid that your bookmarks and other personal data is lost if you do not have any backups.