We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

get email address autocomplete and personal addressbook back from profile backup after windows 10 1703 update SOLVED caused by cardboo addon

  • 4 svar
  • 1 har dette problem
  • 11 visninger
  • Seneste svar af Wayne Mery

opto
opto
more options

after Win 10 update 1703, which went fine except for TB:

personal addressbook is missing autocomplete for email addresses won't work any longer on add contact, I can choose to add to personal addressbook, but there is none, and the contact is then shown under all contacts.

I have a backup of my profile, I can't just copy it over because the TB on updated PC now has more emails (it is a few days later). So I can copy over settings files or db for addresses, but not the whole profile with old email dbs.

So my detailed question: what do I need to copy over from old profile to get personal addressbokk back, as well as autocomplete.

thanks,

Klaus

after Win 10 update 1703, which went fine except for TB: personal addressbook is missing autocomplete for email addresses won't work any longer on add contact, I can choose to add to personal addressbook, but there is none, and the contact is then shown under all contacts. I have a backup of my profile, I can't just copy it over because the TB on updated PC now has more emails (it is a few days later). So I can copy over settings files or db for addresses, but not the whole profile with old email dbs. So my detailed question: what do I need to copy over from old profile to get personal addressbokk back, as well as autocomplete. thanks, Klaus

Ændret af Wayne Mery den

Alle svar (4)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

I don't think you should need to resort to a backup.

What happens if you start Thunderbird in safe mode https://support.mozilla.org/en-US/kb/safe-mode-thunderbird ?

opto
opto Spørgsmålsstiller
more options

thanks Wayne, that brings them back.

So I will selectively enable them back to see which addon it is, and post here and/or contact the author, if no update is available.

thanks, Klaus

opto
opto Spørgsmålsstiller
more options

it's cardbook on most recent 45.?.?. I think I installed it around the time when I did the Win 10 update, so Win 10 is not the culprit.

By the way, is there a method to determine my TB version number without initiating an update? (I tried help->about).

The forced updare to 52.? did not solve the autocomplete conflict with cardbook but throws an exception in quickfilter. I will see what I can find out about that.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Help > Troubleshooting will not cause update