Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Deleted attachments are not removed from Gmail server

  • 2 svar
  • 1 har dette problem
  • 14 visninger
  • Seneste svar af Tonnes

GpeKo
GpeKo
more options

I use Mozilla Thunderbird 52.3.0 on Windows 10 and I connect to my Gmail account through IMAP.

In Thunderbird, when I delete or detach attachments from an email message, Gmail, instead of deleting those attachments, duplicates that same message with all the attachments included. So instead of clearing the space on the Gmail account, deleting/detaching attachments in Thunderbird seems to double up space consumption on Gmail. That new email copy is visible only on Gmail account in their web interface and not in Thunderbird.

Thanks for your help

I use Mozilla Thunderbird 52.3.0 on Windows 10 and I connect to my Gmail account through IMAP. In Thunderbird, when I delete or detach attachments from an email message, Gmail, instead of deleting those attachments, duplicates that same message with all the attachments included. So instead of clearing the space on the Gmail account, deleting/detaching attachments in Thunderbird seems to double up space consumption on Gmail. That new email copy is visible only on Gmail account in their web interface and not in Thunderbird. Thanks for your help

Alle svar (2)

GpeKo
GpeKo Spørgsmålsstiller
more options

I need to correct my intial post. The duplicate email created by Gmail contains the attachment with the same name as the attachment in the original email, but its size is changed to 1 KB.

Ændret af GpeKo den

Tonnes
Tonnes
  • Locale Leader
more options

I’m afraid this is the way things are implemented at Gmail. Thunderbird actually creates a copy of the message while stripping the attachment(s) and deletes the original message locally, but the original message is not removed on the server.

I think this was reported in this bug, but as this article says, you would still need to delete the original message using webmail in the ALL Mail folder.

Note that this behavior may actually come in quite handy when it comes to saving local (mailbox) disk space and storing the attachment elsewhere or just removing it if no longer needed. As the bug can also been seen as a feature request and considering the amount of work it would take to implement it (if Gmail cooperates), all 3 things add up for low priority.

On webmail, one could forward and strip such messages to themselves. For Thunderbird, both the original message and the stripped copy may be available when setting up new profiles (I think).