What you posted above is information about your computer that is attached to the crash report and that doesn't include the crash data like the ID. If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-". *bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx You can find the report ID of recent crash reports "on the "Help -> Troubleshooting Information" (about:support) page". *click the "All Crash Reports" button on this page to open the <b>about:crashes</b> page and see all crash reports. Alternatively you can open about:crashes via the location/address bar. See also: *http://kb.mozillazine.org/Mozilla_Crash_Reporter *https://support.mozilla.org/en-US/kb/Mozilla+Crash+Reporter If you can't start Firefox, see: *http://kb.mozillazine.org/Mozilla_Crash_Reporter#Location_of_crash_reports *http://kb.mozillazine.org/Mozilla_Crash_Reporter#Viewing_crash_reports *https://developer.mozilla.org/How_to_get_a_stacktrace_for_a_bug_report

Thanks, here's the crash report: bp-63087bb8-8022-4858-9cc2-19be01171018

This could be a problem with the "Roomy Bookmarks Toolbar" extension. *https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems See also: *[https://bugzilla.mozilla.org/show_bug.cgi?id=1388998 bug 1388998] - Crash in memcpy | nsTArray_base<T>::ShiftData<T> | nsTArray_Impl<T>::RemoveElementsAt | mozilla::storage::Service::unregisterConnection (<i>please do not comment in bug reports<br>https://bugzilla.mozilla.org/page.cgi?id=etiquette.html</i>)