We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Cannot download Firefox 57.0 to my personal computer. I'm the admionistrator.

  • 2 svar
  • 1 har dette problem
  • 1 visning
  • Seneste svar af James

John Con
John Con
more options

Trying to update to FF 57.0

Update failed There were problems checking for, downloading, or installing this update. Firefox could not be uploaded because: I don't have the permissions necessary to install this update. Please cfontact my system administrator.

I can update Firefox manually by visiting this site and downloading the latest version: https://www.mozilla.org/firefox/

The laptop is my computer andI am the administrator.

Trying to update to FF 57.0 Update failed There were problems checking for, downloading, or installing this update. Firefox could not be uploaded because: I don't have the permissions necessary to install this update. Please cfontact my system administrator. I can update Firefox manually by visiting this site and downloading the latest version: https://www.mozilla.org/firefox/ The laptop is my computer andI am the administrator.

Valgt løsning

Current Release Firefox 57.0 with a Full Version Installer https://www.mozilla.org/firefox/all/

Firefox does not change permissions.

Best to check out things with this : https://www.malwarebytes.com/mac/ Download from another computer if have to. Blocking downloads is and can be signs of issues related to malware.

Please let us know if this solved your issue or if need further assistance.

Læs dette svar i sammenhæng 👍 0

Alle svar (2)

Shadow110
Shadow110
more options

Valgt løsning

Current Release Firefox 57.0 with a Full Version Installer https://www.mozilla.org/firefox/all/

Firefox does not change permissions.

Best to check out things with this : https://www.malwarebytes.com/mac/ Download from another computer if have to. Blocking downloads is and can be signs of issues related to malware.

Please let us know if this solved your issue or if need further assistance.

James
James
  • Moderator
  • Top 10 Contributor
more options

https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac