Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

How can I use FF 57 using Teamviewer and no monitor?

  • 2 svar
  • 7 har dette problem
  • 10 visninger
  • Seneste svar af Travels-far

Travels-far
Travels-far
more options

I have used Teamviewer to control and monitor my remote computers for some time now. FF 57 and Windows 10 have conspired to stop this, though!  :=)

FF 57 on Windows 10 works fine IF I have a monitor physically attached, but only shows a blank, white screen if I start it without the monitor attached. I have attached screen shots of this.

FF pre-57 on Windows 7 & 8.1 works fine without a physical monitor attached.

What must I do to get FF 57 working again?

I have used Teamviewer to control and monitor my remote computers for some time now. FF 57 and Windows 10 have conspired to stop this, though! :=) FF 57 on Windows 10 works fine IF I have a monitor physically attached, but only shows a blank, white screen if I start it without the monitor attached. I have attached screen shots of this. FF pre-57 on Windows 7 & 8.1 works fine without a physical monitor attached. What must I do to get FF 57 working again?
Vedhæftede skærmbilleder

Valgt løsning

I have found that hardware acceleration is causing this to occur.

Opening the menu->options->performance and unchecking the hardware acceleration fixed FF so that Teamviewer works again without a monitor attached.

Læs dette svar i sammenhæng 👍 0

Alle svar (2)

Shadow110
Shadow110
more options

No idea. Below could be the issue with 2 video cards fighting. Some people can use a x64 and a x 32 bit at the same time time. 52.5.0 ESR is secure. It will continue to get security updates until May 2018, and you can download and install it from this page: https://www.mozilla.org/en-US/firefox/organizations/all/ Note : Legacy Extensions will be deleted or removed in any version update after May 2018.

Other way would be to run the Developer Edition https://www.mozilla.org/en-US/firefox/developer/ And the above 52.5.0 as the Developer Edition has a compatibility mode and would be a sure fit with no conflicts and issues.

This may solve the issue your issue with Teamviewer as I see nothing regarding Firefox 57+ and Teamviewer when look. Old posts to not help as the things that solved it before will not work.

Other thing you could do is check if Teamviewer has a Forum or a FYI page and see if they have come across this.


Fyi : adapterDescription: Intel(R) HD Graphics 630 adapterDescription2: NVIDIA GeForce GTX 1070 driverDate: 7-24-2017 driverDate2: 11-27-2017

I see no issues with your drivers.

Though it looks like you are using the Onboard Intel Video Chip as your Main Card as it is in the # 1 position. If this is the intention then good. If not you may want to disable it in Bios.

Please let us know if this solved your issue or if need further assistance.

Travels-far
Travels-far Spørgsmålsstiller
more options

Valgt løsning

I have found that hardware acceleration is causing this to occur.

Opening the menu->options->performance and unchecking the hardware acceleration fixed FF so that Teamviewer works again without a monitor attached.