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Thunderbird keeps marking non-junk messages as junk - how do I fix this?

jmzimmerle
jmzimmerle
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This is maddening - I have not external filters that would influence T-Bird to do this. I have marked the e-mails as Not Junk and they almost immediately return to the Junk folder (even e-mails from Mozilla are ID'd as Junk).

Is there any fix for this?

This is maddening - I have not external filters that would influence T-Bird to do this. I have marked the e-mails as Not Junk and they almost immediately return to the Junk folder (even e-mails from Mozilla are ID'd as Junk). Is there any fix for this?

Alle svar (3)

user01229325
user01229325
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Other people reporting this problem have discovered that their provider is doing this. For a test move one of the problem messages to the Inbox under Local Folders. If it does not get marked as junk there then Thunderbird is not guilty.

jmzimmerle
jmzimmerle Spørgsmålsstiller
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I have done that multiple times. Still moves to Junk...

user01229325
user01229325
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Just to be sure, you moved the message to the inbox of the LOCAL FOLDERS account not the inbox of your email account.