Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

When I updated to the latest version of Firefox it no longer lets me open Google (or related) web pages, but can open any other page. How can this be fixed?

  • 3 svar
  • 1 har dette problem
  • 2 visninger
  • Seneste svar af FredMcD

Claytonap12
Claytonap12
more options

Now that my firefox browser has updated to the latest version it won't let me open google.com or any other related google service. It is coming up with the following message:

"Your connection is not secure

The owner of www.google.com.au has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox may only connect to it securely. As a result, it is not possible to add an exception for this certificate."

How can this be fixed? Previously i'd fixed it by downloading older version of firefox, but that is not a satisfactory solution.

Now that my firefox browser has updated to the latest version it won't let me open google.com or any other related google service. It is coming up with the following message: "Your connection is not secure The owner of www.google.com.au has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website. This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox may only connect to it securely. As a result, it is not possible to add an exception for this certificate." How can this be fixed? Previously i'd fixed it by downloading older version of firefox, but that is not a satisfactory solution.

Alle svar (3)

FredMcD
FredMcD
more options

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

http://kb.mozillazine.org/Error_loading_websites


  • uses an invalid security certificate SSL_ERROR_BAD_CERT_DOMAIN
  • configured their website improperly

How to troubleshoot the error code "SEC_ERROR_UNKNOWN_ISSUER" on secure websites https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER

Claytonap12
Claytonap12 Spørgsmålsstiller
more options

This is on my work computer so can't go installing random firewalls, as we already have one. So this isn't helpful. Sorry.

FredMcD
FredMcD
more options

Who said anything about installing Firewalls? The instructions were to check the firewalls.

Often a problem like yours is the fault of your protection programs.

FredMcD said

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate.