We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

when I hit my internet explorer tab an add appears trying to get me to download Firefox with no way to exit but to download, but I already have the app.

  • 1 svar
  • 1 har dette problem
  • 24 visninger
  • Seneste svar af FredMcD

more options

Help me get rid


of it and give me back control of explorer. If I have to I'll get rid of Firefox. Don't force adds on me.
Help me get rid of it and give me back control of explorer. If I have to I'll get rid of Firefox. Don't force adds on me.

Alle svar (1)

more options

Two possibilities.

1) Check your homepage setting.

2) You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.