Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Why does TB crash when I try to add an attachment? @ CReadingPaneModuleHost

  • 5 svar
  • 1 har dette problem
  • 2 visninger
  • Seneste svar af Wayne Mery

more options

When ever I try to add an attachment to an email Thunderbird immediately crashes and a box titled Mozilla Crash Reporter pops up and I am unable to continue. Why can't I add an attachment?

When ever I try to add an attachment to an email Thunderbird immediately crashes and a box titled Mozilla Crash Reporter pops up and I am unable to continue. Why can't I add an attachment?

Ændret af Wayne Mery den

Alle svar (5)

more options
more options

My problem isn't the crash report. My problem is TB won't let me add attachments.

more options

My problem is I need to know your crash IDs, so that I can help you with not being able to add attachments.

more options

latest crash ids

73401502-d071-4fcc-acc4-2af9f0180618

69a264d2-cf80-44ee-bcc2-800ab0180617

d71c88b8-8811-4323-96a7-f182a0180617

more options

The crash signatures for all three (like bp-73401502-d071-4fcc-acc4-2af9f0180618) are CReadingPaneModuleHost.

This is crashing in MS-Windows "file picker" code shell32.dll CReadingPaneModuleHost::ModuleHostWndProc(HWND__*, unsigned int, unsigned int, long) so there is likely not much we can do in Thunderbird.

Possibilities: Make sure windows is updated. Try starting Windows in safe mode. Try the thunderbird beta from https://www.thunderbird.net/en-US/channel/