Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

i have my password, but can't verify cuz i don't have access to my email

  • 2 svar
  • 1 har dette problem
  • 1 visning
  • Seneste svar af Shadow110

SoluS.2010
SoluS.2010
more options

I want to access my Firefox acc and i have the pass but i do not have access to my email so that i can verify my login. the reason that i can not do that is i've forgotten my pass and it is in my firefox acc.

so it is very important to access my Firefox account.

I want to access my Firefox acc and i have the pass but i do not have access to my email so that i can verify my login. the reason that i can not do that is i've forgotten my pass and it is in my firefox acc. so it is very important to access my Firefox account.

Alle svar (2)

Shadow110
Shadow110
more options

Hi, sorry that is not going to happen. Have your email provider reset your Password or open another account and apply again.

You can not gain access without a password due to security. We do not know who is asking for a password.

So have your email reset you password so you can access your email account.

Thanks for Contacting Mozilla Support.

Shadow110
Shadow110
more options

Hi, also you do not mention a 2nd device that you could access your password from. If this is for Sync and you do not have a 2nd device you are planning to Sync with such as a phone, laptop/tablet or 2nd computer, that is not what Sync is designed for. So if the above fits please do not bother going forward as Sync is not a Backup Service.

Thanks for Contacting Mozilla Support.

Ændret af Shadow110 den