Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Plus.net say my browser is blocking their on-line chat facility; how do I stop the blocking?

  • 2 svar
  • 1 har dette problem
  • 2 visninger
  • Seneste svar af Scribe

ballfield
ballfield
more options

I need to contact Plusnet about my phone account. Their website says: "Your browser's blocking email chat. To caht to us, please switch off anyad blocking software." How do I do that?

I need to contact Plusnet about my phone account. Their website says: "Your browser's blocking email chat. To caht to us, please switch off anyad blocking software." How do I do that?

Alle svar (2)

WestEnd
WestEnd
more options

What's the site so others can see if it is a Browser or login issue?

Scribe
Scribe
more options

Hi, you could try disabling DuckDuckGo Privacy Essentials, although it seems to be Jetpack, which isn't supported anymore - 3-bar menu > Add-ons > Extensions.

In the 3-bar menu > Options > Privacy & Security, set Tracking Protection to Never.

Also, in Privacy & Security, make sure that cookies are enabled.

Restart Firefox and try the site again.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!