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How do I get my notes I had saved from my colornotes from a phone that was stolen from me,?

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  • Seneste svar af Pam.Norris

Pam.Norris
Pam.Norris
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My phone was stolen. I got a refurbished phone. Everything was backed up to my gmail account. I was able to get everything back except my stuff I saved on my colornotes and Save My Notes apps. They were backed up. But cant get them back. Plz help..

My phone was stolen. I got a refurbished phone. Everything was backed up to my gmail account. I was able to get everything back except my stuff I saved on my colornotes and Save My Notes apps. They were backed up. But cant get them back. Plz help..

Valgt løsning

Hi Pam.Norris, was ColorNote the Android app? They have steps to restore from their online backup feature here:

https://www.colornote.com/faq-question/i-changed-devices-how-can-i-restore-the-notes-on-the-new-device-using-online-backup/

If either colornotes and Save My Notes was a Firefox add-on:

Some extensions use synchronized storage that may be available when you connect your new device to your Firefox account. However, others use only local storage and you have to take extra steps to back them up.

You probably need to check with the developers of the extensions/apps for further information.

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Valgt løsning

Hi Pam.Norris, was ColorNote the Android app? They have steps to restore from their online backup feature here:

https://www.colornote.com/faq-question/i-changed-devices-how-can-i-restore-the-notes-on-the-new-device-using-online-backup/

If either colornotes and Save My Notes was a Firefox add-on:

Some extensions use synchronized storage that may be available when you connect your new device to your Firefox account. However, others use only local storage and you have to take extra steps to back them up.

You probably need to check with the developers of the extensions/apps for further information.

Pam.Norris
Pam.Norris Spørgsmålsstiller
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Thank you very much. I will definitely try that and see if it helps.