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Strange characters show in sent emails.Recipients complain, I see this in their responses. This is since Thunderbird 60.3 on W10

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  • Seneste svar af deanland1

deanland1
deanland1
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Using Unicode-UTF8 as the default. This is a new problem. Oddly, it doesn't appear on *all* recipients' email clients. Some with Outlook yes, some with Outlook, no. One recipient on a Windows 10 machine using Yahoo mail sees the strange character artifacts. Lots of upper case A characters, others.

Using Unicode-UTF8 as the default. This is a new problem. Oddly, it doesn't appear on *all* recipients' email clients. Some with Outlook yes, some with Outlook, no. One recipient on a Windows 10 machine using Yahoo mail sees the strange character artifacts. Lots of upper case A characters, others.

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Verizon, AOL, ATT, Rogers, and possibly other ISPs, all use the Yahoo email infrastructure. The service or email client used by the recipient is probably not important - it depends on if the sender is sending through a Yahoo-type smtp server (if in fact we are talking about the same problem).

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sfhowes
sfhowes
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Are these messages being sent through ATT or Yahoo accounts?

https://support.mozilla.org/en-US/questions/1234760#answer-1157663

deanland1
deanland1 Spørgsmålsstiller
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No. The messages are being sent through a Spectrum (Charter) account in NYC.

The messages are received by recipients who read them who have Outlook or Yahoo email clients. One uses Yahoo mail and reads it via Outlook. None of the recipients that I know of who see the artifacts are on AT&T accounts. Verizon, Comcast, and Spectrum and Verizon Wireless and the services being used.

It may be worthy of note that the problem does not appear on all recipients' accounts.

To my gmail account (one I almost never use, it's there merely for newsletters and such) I've sent a series of emails. The gmail account is completely separate and apart from Thunderbird. Some have the problem, some don't. The problem is intermittent.

sfhowes
sfhowes
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Valgt løsning

Verizon, AOL, ATT, Rogers, and possibly other ISPs, all use the Yahoo email infrastructure. The service or email client used by the recipient is probably not important - it depends on if the sender is sending through a Yahoo-type smtp server (if in fact we are talking about the same problem).

deanland1
deanland1 Spørgsmålsstiller
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sfhowes said

Are these messages being sent through ATT or Yahoo accounts? https://support.mozilla.org/en-US/questions/1234760#answer-1157663

THANK YOU! That provided the answer. All is good in outboud email now. Greatly appreciated.