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Firefox Clear History Popup Partially displayed

  • 9 svar
  • 1 har dette problem
  • 3 visninger
  • Seneste svar af byejessieli

byejessieli
byejessieli
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When I clicked History -> Clear Recent History... on Firefox, the Clear All History "Popup" looks similar to the attached screenshot, but with borders etc. as if it's been resized. When I closed the pop up and clicked History -> Clear Recent History... again, the proper "Popup" comes up (the second screen shot). And everything works after. I am using Firefox Quantum 65.0 (64 bit), on Windows 10.

I just wanted to make sure that this is just a minor glitch and there's nothing wrong with my browser? Thank you.

When I clicked History -> Clear Recent History... on Firefox, the Clear All History "Popup" looks similar to the attached screenshot, but with borders etc. as if it's been resized. When I closed the pop up and clicked History -> Clear Recent History... again, the proper "Popup" comes up (the second screen shot). And everything works after. I am using Firefox Quantum 65.0 (64 bit), on Windows 10. I just wanted to make sure that this is just a minor glitch and there's nothing wrong with my browser? Thank you.
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hi byejessieli, this was a known bug that got fixed in firefox 65.0.1, so no reason to worry ;-) https://bugzilla.mozilla.org/show_bug.cgi?id=1523696

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Alle svar (9)

FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved You may have corrupt xulstore.json or Localstore.rdf files.

Close Firefox. Open your file browser to this hidden location:

  • Mac: *~/Library/Application Support/Firefox/Profiles
  • Linux: *~/.mozilla/firefox/Profiles
  • Windows: %AppData%\Mozilla\Firefox\Profiles
  • *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles
  • Windows XP: C:\Documents and Settings\<user>\Application Data
    \Mozilla\Firefox\Profiles\

Search for the above files. Then rename or delete them. Restart Firefox.

byejessieli
byejessieli Spørgsmålsstiller
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Thanks for the response, but it only happened once. I just wanted to make sure that there's nothing wrong with my browser (no virus or something)?

Thank you.

cor-el
cor-el
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  • Top 10 Contributor
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Note that you can try to open the system menu of this window via Alt+Space to see if that allows to resize the window.

byejessieli
byejessieli Spørgsmålsstiller
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Thanks. I just managed to reproduce the problem on another PC (see attached). So apparently it's not my problem then.

Pressing Alt+Space brings up a menu (Restore, Move, Size, Maximize, Minimize, Close), but the Size and Maximize options are greyed out). Selecting Restore doesn't do anything.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Does this still happen if you open this window via the History menu or via the Ctrl+Shift+Device keyboard shortcut?

FredMcD
FredMcD
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byejessieli said

(no virus or something)

Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

byejessieli
byejessieli Spørgsmålsstiller
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The problem only happened once (on two different PC's).

I ran a couple of malware scanners and nothing was found.

Thank you.

philipp
philipp
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Valgt løsning

hi byejessieli, this was a known bug that got fixed in firefox 65.0.1, so no reason to worry ;-) https://bugzilla.mozilla.org/show_bug.cgi?id=1523696

byejessieli
byejessieli Spørgsmålsstiller
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Great to hear that. Thanks for the update.