Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Disabled all options related to JUNK, but TB still tagging mail as JUNK

  • 3 svar
  • 1 har dette problem
  • 10 visninger
  • Seneste svar af javabean505

javabean505
javabean505
more options

Setup: TB 60.5.1 (32bit) Chrome 72.0.3626.119 (Official Build) (64bit) Windows 7 Home Premium, v6.1 Build 7601 SP1

Nearly a week ago, I tired of trying to get the adaptive JUNK filtering to work properly (sorry, probably my bad) and decided to use a straight-up whitelist approach to sorting out my SPAM and getting rid of it, since easily 85% of my email is SPAM. TB is no longer moving JUNK messages into the JUNK folder... but it is still adding "JUNK" to the subject line of most emails. I cleared all checkboxes in Tools => Options=> Security => Junk and in Tools => Account Settings => Junk Settings for both the account and for local folders. How do I get it to stop using the adaptive JUNK function?

Setup: TB 60.5.1 (32bit) Chrome 72.0.3626.119 (Official Build) (64bit) Windows 7 Home Premium, v6.1 Build 7601 SP1 Nearly a week ago, I tired of trying to get the adaptive JUNK filtering to work properly (sorry, probably my bad) and decided to use a straight-up whitelist approach to sorting out my SPAM and getting rid of it, since easily 85% of my email is SPAM. TB is no longer moving JUNK messages into the JUNK folder... but it is still adding "JUNK" to the subject line of most emails. I cleared all checkboxes in Tools => Options=> Security => Junk and in Tools => Account Settings => Junk Settings for both the account and for local folders. How do I get it to stop using the adaptive JUNK function?

Alle svar (3)

user01229325
user01229325
more options

Thunderbird does not modify any subject lines much less add the word Junk to them.

I suggest to ask your provider about their spam filter or check any other anti spam software you are using.

You have turned Thunderbird junk controls off. It is not Thunderbird for that reason also.

javabean505
javabean505 Spørgsmålsstiller
more options

D'oh! Maybe this is why I thought TB's adaptive junk filtering wasn't working.

I haven't found the source of this behavior yet, but I'm starting the troubleshooting process now. Thanks for filling in my missing information.

javabean505
javabean505 Spørgsmålsstiller
more options

You were right, my ISP's three-level security filter was doing it. They must have added this behavior (of adding the word :JUNK:" to the subject line) just recently; I've used the same ISP for 17 years. and the first I saw of this "JUNK:" behavior was a few weeks ago. Now turned off. Thanks for the quick answer.