Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

How to Save Sent Items to Local folders Only?

  • 3 svar
  • 1 har dette problem
  • 1 visning
  • Seneste svar af Toad-Hall

cdub1974
cdub1974
more options

Hi

I have setup my friends btconnect.com email address as pop on thunderbird as they were previously using Webmail and the server was always telling us we were near our quota.

The problem I have is that when we send an email from Thunderbird it puts a copy of the email in the Sent box on Webmail, I have set Thunderbird to place a copy of sent email in Local Folders which it does, but a copy still goes into the sent items on the webmail system. Can anyone tell me how I can stop thunderbird from putting a copy of sent mail on the Webmail and only put it on Local Folders.

This problem doesn't seem to occur when sending emails from Windows Live Mail or their Apple Phones it just seems to happen on Thunderbird

I am using thunderbird 60.5.1 and have reproduced this problem on 2 different machines

Hi I have setup my friends btconnect.com email address as pop on thunderbird as they were previously using Webmail and the server was always telling us we were near our quota. The problem I have is that when we send an email from Thunderbird it puts a copy of the email in the Sent box on Webmail, I have set Thunderbird to place a copy of sent email in Local Folders which it does, but a copy still goes into the sent items on the webmail system. Can anyone tell me how I can stop thunderbird from putting a copy of sent mail on the Webmail and only put it on Local Folders. This problem doesn't seem to occur when sending emails from Windows Live Mail or their Apple Phones it just seems to happen on Thunderbird I am using thunderbird 60.5.1 and have reproduced this problem on 2 different machines

Alle svar (3)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

If you have set up a POP mail account then that pop mail account 'Sent' folder is locally on your computer, you do not have to use 'Local Folders' mail account. Pop mail account folders do not synchronise with server. Pop accounts can only access the server Inbox to download emails into the Pop mail account Inbox.

First let's check your settings.

Please provide the following information. In Thunderbird

  • 'Help' > 'Troubleshooting Information'
  • Click on 'Copy text to clipboard' button
  • In this question in the forum, right click in a 'Post a Reply' text box and select 'Paste'
  • Edit/Remove all info except anything to do with accounts.
  • Do not edit anything to do with accounts.
  • Click on 'Post reply' button
cdub1974
cdub1974 Spørgsmålsstiller
more options

I have setup many pop accounts in Various mail systems and have never seen this problem before.

Its strange that it still sends a copy of the sent mail to the server (like it would do if we were setting up an IMAP account)

Hope that the info below sheds some light on what is happening. 

Mail and News Accounts
   account1:
     INCOMING: account1, , (pop3) outlook.office365.com:995, SSL, passwordCleartext
     OUTGOING: , smtp.office365.com:587, alwaysSTARTTLS, passwordCleartext, true
Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Located someone else with same issue. Pop sent emails showing up on server. https://answers.microsoft.com/en-us/msoffice/forum/msoffice_o365admin-mso_other-mso_o365b/smtp-office365-some-emails-are-saved-in-sent-items/1a822242-bcd7-4aa8-863e-051fb657c66a?page=1

After reading through both pages, it would seem this may have something to do with new smtp changes. https://support.microsoft.com/en-us/help/4458479/improvements-in-smtp-authenticated-submission-client-protocol

https://blogs.technet.microsoft.com/exchange/2018/04/20/changes-coming-to-the-smtp-authenticated-submission-client-protocol/


Using the webmail account perhaps there is a 'Retention Policy' that can be set on folders, so allowing you to auto delete emails stored in 'Sent Items' fodler