Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

A person I have had regular email correspondence with, suddenly can't send me an email - he is with bigpond with a Telstra server

  • 2 svar
  • 1 har dette problem
  • 2 visninger
  • Seneste svar af Sue3

more options

I seem to be receiving emails from everybody else just fine - but for the past two days every email he has sent me has not arrived. According to his outbox they have sent. Telstra says everything looks ok from his end.

I seem to be receiving emails from everybody else just fine - but for the past two days every email he has sent me has not arrived. According to his outbox they have sent. Telstra says everything looks ok from his end.

Valgt løsning

Is your account POP or IMAP? If it's POP, or it's IMAP and you don't subscribe to your provider's Spam or Junk folder, you wouldn't see mail that was mistakenly routed to Spam or Junk unless you checked your account through webmail, where all folders are visible. POP accounts only download the Inbox.

Læs dette svar i sammenhæng 👍 0

Alle svar (2)

more options

Valgt løsning

Is your account POP or IMAP? If it's POP, or it's IMAP and you don't subscribe to your provider's Spam or Junk folder, you wouldn't see mail that was mistakenly routed to Spam or Junk unless you checked your account through webmail, where all folders are visible. POP accounts only download the Inbox.

more options

Bizarrely he fixed the problem by switching his router off and turning it on again....