Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Why do some PDFs not load?

  • 4 svar
  • 1 har dette problem
  • 18 visninger
  • Seneste svar af Paul

jstwhln
jstwhln
more options

When trying to view some PDF documents, it appears that the PDF reader starts, quits and then displays different mesages, depending upon the site: "Cannot display PDF (Image Download cannot be opened)" or "Cannot display PDF (EnvelopePDF.aspx cannot be opened)"

When trying to view some PDF documents, it appears that the PDF reader starts, quits and then displays different mesages, depending upon the site: "Cannot display PDF (Image Download cannot be opened)" or "Cannot display PDF (EnvelopePDF.aspx cannot be opened)"

Alle svar (4)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

So that I can look into this further, do you have an example of a link where this happens?

jstwhln
jstwhln Spørgsmålsstiller
more options

Unfortunately, I cannot. So far, I've only observed it when attempting to views PDFs from a secure site, lie the ones you view/download from a financial institution.

jstwhln
jstwhln Spørgsmålsstiller
more options

I'm using version 68.0, which I downloaded from the Google Play store.

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

The only thing I can think of is that the .pdf is of a type that Firefox for Android presently does not support (some .pdf files are more complex than just text or graphics). Hopefully this is something that we can support in a future update.