Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

logging into my bank account

more options

I have been using Firefox for Android to access my bank account for many, many years. All of a sudden, a few days ago, when I tried to login, I got a security message, that my bank is insecure! Seriously?! It's a bank! Please help me get back into my bank account.

Thank you.

Mary T Morris

I have been using Firefox for Android to access my bank account for many, many years. All of a sudden, a few days ago, when I tried to login, I got a security message, that my bank is insecure! Seriously?! It's a bank! Please help me get back into my bank account. Thank you. Mary T Morris

Alle svar (8)

more options

What is the text of the security message?

more options

"This connection is untrusted"

"You have asked Firefox to connect securely to altamahabank.com, but we can't confirm that your connection is secure."

more options

Hi

Do you have an add-ons installed?

more options

I don't know. What are considered add-ons?

more options

Hi

When you select the options menu (three dots) and choose add-ons, what is listed there?

more options

Recommended extensions; popular themes, etc.

more options

Hi

I am sorry for the delay in writing. Although I am unable to log into the site here (as I am not a customer), I can load the site without any problems.

Is this still an issue for you?

more options

Yes, it is still a problem. I tried again this morning, and still get the same message. Please fix the problem.

Thank you.

Mary