Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Saved log in information is empty after Sync.

  • 1 svar
  • 1 har dette problem
  • 19 visninger
  • Seneste svar af cor-el

MAsud
MAsud
more options

Today I start my PC and open Firefox and it asked me to log in to Sync. (Although it was logged in before starting my computer). I log in and Sync. After after that i see there is nothing in saved password. Where are saved password? How can I Get my saved password?

Today I start my PC and open Firefox and it asked me to log in to Sync. (Although it was logged in before starting my computer). I log in and Sync. After after that i see there is nothing in saved password. Where are saved password? How can I Get my saved password?

Alle svar (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

There was probably already a problem with the passwords if you needed to login to Sync. Sync stores the credentials to login automatically in the Password Manager and if there are problems with the logins.json file that stores the logins then Sync isn't able to login automatically.

Did you already try to reboot the computer in case the file is locked?

You can check the Firefox profile folder to see if there is data in logins.json or if there is a logins.json.corrupt file.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.