Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Legitimate mail is treated as junk and going to my junk mail folder

  • 3 svar
  • 1 har dette problem
  • 6 visninger
  • Seneste svar af gatkeepers

gatkeepers
gatkeepers
more options

Mail from known recipients is going to my junk mail folder when my junk mail controls are correctly set in Settings. Adaptive learning is turned on too.

Mail from known recipients is going to my junk mail folder when my junk mail controls are correctly set in Settings. Adaptive learning is turned on too.

Alle svar (3)

Stans
Stans
more options

Mark them as not junk, so that Thunderbird's adaptive learning "learns" those messages are not junk.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

see https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages

gatkeepers
gatkeepers Spørgsmålsstiller
more options

I would be good if marking them would make Thunderbird's adaptive learning "learn" those messages are not junk.