Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Firefox Sync dont work

dariusachilles
dariusachilles
more options

Hey i have all my bookmarks saved in my firefox sync account and it worked before to sync it after reinstalling and login to my account it shows up all my bookmarks. now i have reinstalled windows and now the account doesnt load my bookmarks, there is nothin all my data is gone, i got over 1000 bookmarks ......

Hey i have all my bookmarks saved in my firefox sync account and it worked before to sync it after reinstalling and login to my account it shows up all my bookmarks. now i have reinstalled windows and now the account doesnt load my bookmarks, there is nothin all my data is gone, i got over 1000 bookmarks ......

Alle svar (1)

Wesley Branton
Wesley Branton
more options

If you go to the about:sync-log page in Firefox, do you see any recent error logs listed there?

Firefox Sync is NOT A DATA BACKUP SERVICE. It wasn't designed to be one and it doesn't function as one. There isn't always a complete or permanent copy of your data stored on the Firefox Sync servers.

Additionally, certain account actions (like resetting your password) erase your data from the Firefox Sync service.