Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Frozen Password

  • 2 svar
  • 1 har dette problem
  • 1 visning
  • Seneste svar af cor-el

Rock
Rock
more options

Trying to login to Amazon....I had saved my User & Password on Firefox. My User name is saved ok, but my Password Box is just a bunch of Dots...........................which I can't erase and therefore cannot put in my correct password to login to Amazon. I called Amazon and they said to try logging in through Google Chrome which worked fine. Therefore Amazon reports that the problem is with my Firefox Mozilla Bowser.

I need some help. Thank you, Ed R

Trying to login to Amazon....I had saved my User & Password on Firefox. My User name is saved ok, but my Password Box is just a bunch of Dots...........................which I can't erase and therefore cannot put in my correct password to login to Amazon. I called Amazon and they said to try logging in through Google Chrome which worked fine. Therefore Amazon reports that the problem is with my Firefox Mozilla Bowser. I need some help. Thank you, Ed R

Alle svar (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Yes, I've had that happen several times with Amazon which is why I now use the primary password option to prevent my Amazon password from changing. It looks a like a browser generated password.

From the menu just go into the Login and Passwords an edit the password if you know it. Shots show the long password and the other one shows the correct password. Not sure what's going on with Firefox and Amazon.

Ændret af jonzn4SUSE den

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can create a login block exception for this origin (protocol and hostname) to prevent Firefox from asking to update the stored password. Like posted above, you can edit the stored password in Lockwise if you have already saved the wrong password for Amazon.

Some websites modify the login field when you submit the form as a safety measure and also to prevent storing the login in a password manager.

Ændret af cor-el den