Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Firefox crashes very often

  • 3 svar
  • 1 har dette problem
  • 15 visninger
  • Seneste svar af cor-el

more options

Firefox crashes very often while it doesn't in safe mode. Version updated, RAM is checked OK. How could I do to remove troubles? bp-95e19233-fbfb-4123-9def-e42980210205 2021/02/05 19:16 表示 bp-e655c9cc-b9ac-488b-b493-593890210205 2021/02/05 13:24 表示 bp-8602b191-3461-4962-97de-473120210205 2021/02/05 13:24 表示 bp-3237fad5-5089-49b2-9970-590a10210205 2021/02/05 13:24 表示 bp-312f8577-9c3e-4719-8cfc-805bd0210205 2021/02/05 13:24 表示 bp-da88c161-04a9-4f44-b40d-f5ea50210205 2021/02/05 13:24 表示 bp-ce5a6e0f-5f93-474b-8bd5-61f770210205 2021/02/05 13:24 表示 bp-b15c6a6a-5ef8-442b-8c4d-956f50210205 2021/02/05 13:24 表示 bp-2ae0e6e7-a671-4276-91bc-74b9e0210205 2021/02/05 13:24 表示 bp-20035409-f9e0-46df-96ae-fa4960210205 2021/02/05 13:24 表示 bp-1c98700f-c718-4f5f-9fb4-6f57e0210205 2021/02/05 13:24 表示 bp-146b8a80-b84a-48ca-a1c5-f51b30210205 2021/02/05 13:24 表示 bp-d3446f17-e29c-4b11-9b47-96ae40210204 2021/02/05 8:42 表示 bp-7ffb81ff-5a00-4a85-8995-307ee0210204 2021/02/05 8:28

Firefox crashes very often while it doesn't in safe mode. Version updated, RAM is checked OK. How could I do to remove troubles? bp-95e19233-fbfb-4123-9def-e42980210205 2021/02/05 19:16 表示 bp-e655c9cc-b9ac-488b-b493-593890210205 2021/02/05 13:24 表示 bp-8602b191-3461-4962-97de-473120210205 2021/02/05 13:24 表示 bp-3237fad5-5089-49b2-9970-590a10210205 2021/02/05 13:24 表示 bp-312f8577-9c3e-4719-8cfc-805bd0210205 2021/02/05 13:24 表示 bp-da88c161-04a9-4f44-b40d-f5ea50210205 2021/02/05 13:24 表示 bp-ce5a6e0f-5f93-474b-8bd5-61f770210205 2021/02/05 13:24 表示 bp-b15c6a6a-5ef8-442b-8c4d-956f50210205 2021/02/05 13:24 表示 bp-2ae0e6e7-a671-4276-91bc-74b9e0210205 2021/02/05 13:24 表示 bp-20035409-f9e0-46df-96ae-fa4960210205 2021/02/05 13:24 表示 bp-1c98700f-c718-4f5f-9fb4-6f57e0210205 2021/02/05 13:24 表示 bp-146b8a80-b84a-48ca-a1c5-f51b30210205 2021/02/05 13:24 表示 bp-d3446f17-e29c-4b11-9b47-96ae40210204 2021/02/05 8:42 表示 bp-7ffb81ff-5a00-4a85-8995-307ee0210204 2021/02/05 8:28

Alle svar (3)

more options

bp-95e19233-fbfb-4123-9def-e42980210205 Signature: OOM | small

MOZ_CRASH Reason (Sanitized) : [unhandlable oom] Failed to allocate elements while tenuring.

Crash Reason EXCEPTION_BREAKPOINT

xul.dll = Firefox

more options

Basically, an OOM (Out Of Memory) means the system is having issues with the RAM.

https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version?

Version 85.0.1, first offered to Release channel users on February 5, 2021


https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up

https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down


MemTest LAST UPDATED : 12/04/2020 Could you please run a tool from http://memtest.org/ in order to check the integrity of your RAM?

You will need a thumb or disk drive to install it on.


Do you let Windows handle the page file or did you set a fixed size ? If you use a fixed size for the page file then try the former and let Windows handle the page file. How to determine the appropriate page file size for 64-bit versions of Windows {web link}

more options

You do not seem to have much memory installed and being on 32 bit Windows 10 doesn't help as well.

  • memoryMB : 3477
  • virtualMaxMB : 2048

Make sure to close as much other applications when you run Firefox and maybe also try to disable hardware acceleration in Firefox.