Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

sometimes no HD on Amazon Prime movies

  • 3 svar
  • 3 har dette problem
  • 1 visning
  • Seneste svar af cor-el

user3790026
user3790026
more options

I get a message that HD is not available from Amazon Prime on some movies. Using Chrome or Edge I do not have that problem with the same movies. My equipment and HDMI cable is capable and I can play HD on other movies from Amazon Prime in HD on Firefox but not all movies. My internet speed is over 100mg.

I get a message that HD is not available from Amazon Prime on some movies. Using Chrome or Edge I do not have that problem with the same movies. My equipment and HDMI cable is capable and I can play HD on other movies from Amazon Prime in HD on Firefox but not all movies. My internet speed is over 100mg.

Valgt løsning

Right, something's wrong with a new Widevine version. This is a prioritized issue and some mitigations are being tested successfully on Nightly. I expect a dot release soon.

Læs dette svar i sammenhæng 👍 1

Alle svar (3)

TyDraniu
TyDraniu
  • Top 25 Contributor
more options

Valgt løsning

Right, something's wrong with a new Widevine version. This is a prioritized issue and some mitigations are being tested successfully on Nightly. I expect a dot release soon.

aura98
aura98
more options

Hello, I'm having the issue for a while too! I've also had this issue in the past and it automatically started working. It seems Firefox's Widevine can be very unstable which is a bummer since this is my primary browser and all. I just might switch away from Firefox browser after all.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

  • 1705138 - Firefox 88 with Widevine CDM 4.10.2209.1 fails to playback encrypted content when license enforcing HDCPv1

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html)