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Cannot sync data between laptop and Android phone

alexsuperdeveloper
alexsuperdeveloper
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I have latest for today Firefox v.89 on my laptop and Firefox v.88 installed on my Android phone. I've logged in into FF account on both devices.

Now I try to sync my devices (i set to sync all data types) and android cannot get any. Neither login nor bookmarks. Also I didnt set a Master Password for logins.

By the way, i can send a tab from laptop to phone, so they are connected.

I've checked Firefox Sync troubleshooting and tips but none helped.

What shell I do?

I have latest for today Firefox v.89 on my laptop and Firefox v.88 installed on my Android phone. I've logged in into FF account on both devices. Now I try to sync my devices (i set to sync all data types) and android cannot get any. Neither login nor bookmarks. Also I didnt set a Master Password for logins. By the way, i can send a tab from laptop to phone, so they are connected. I've checked [[Firefox Sync troubleshooting and tips|Firefox Sync troubleshooting and tips]] but none helped. What shell I do?

Valgt løsning

Ок, it has synced after installing Lockwise Serivce and restarting mobile device.

Is this really necessary for syncing? And if it is, why it isn't mentioned anywhere? it's too difficult procedure for such a simple task

Læs dette svar i sammenhæng 👍 0

Alle svar (3)

Paul
Paul
  • Top 25 Contributor
  • Moderator
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Hi

I understand that Firefox Sync did not connect to your mobile device on this occasion, but hopefully I should be able to help you force a Sync event to take place.

Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox:

In Firefox on your mobile device:

  1. Go into the Settings menu and select Firefox Account.
  2. Tap on Synchronise now.

This will “force” a synchronisation of the data that is on the local device storage.

alexsuperdeveloper
alexsuperdeveloper Spørgsmålsstiller
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Seburo said
  1. Go into the Settings menu and select Firefox Account.
  2. Tap on Synchronise now

Unfortunately I've done it already several times and had no effect.

alexsuperdeveloper
alexsuperdeveloper Spørgsmålsstiller
more options

Valgt løsning

Ок, it has synced after installing Lockwise Serivce and restarting mobile device.

Is this really necessary for syncing? And if it is, why it isn't mentioned anywhere? it's too difficult procedure for such a simple task